CRUISE PASSENGERS’ QUESTIONS
[su_spoiler title=”1. Is there a risk of missing my ship if I book an excursion with Visit Katakolon?” class=”my-custom-spoiler”] Our operators are extremely familiar with the schedule of your ship and constantly monitor the stages of each excursion, guaranteeing you get back onboard in time. That means we will get you back on your ship even if you do not want to leave us anymore![/su_spoiler]
[su_spoiler title=”2.What happens if my ship does not port at the destination?” class=”my-custom-spoiler”]If your ship does not port at the destination where you have booked your excursion, due to bad weather etc., we will offer you a full refund.[/su_spoiler]
[su_spoiler title=”3. How do I purchase a private shore excursion?” class=”my-custom-spoiler”]It could not be any easier. Browse the website, discover the private shore excursions we offer, and fill in the form. Within 24 hours you will receive an e-mail with all the information you will need for the excursion you have chosen. Then, if any deposit is required for the excursion you have picked, you will be asked to pay either via PayPal, via email or through the phone. Still not satisfied? E-mail us: reservations@visitkatakolon.gr or call us at +306947002290. We will be pleased to talk to you and answer all of your questions.[/su_spoiler]
[su_spoiler title=”4. What is the best time to book an excursion?” class=”my-custom-spoiler”]According to the old saying: “the early bird catches the worm!”. Purchase your excursions through our website to secure a place with us.[/su_spoiler]
[su_spoiler title=”5. How close to departure can I reserve my cruising excursion?” class=”my-custom-spoiler”]
Subject to availability up to 1 day prior to the tour date (please call our experienced late booking team +306947002290 – 24 hours service).[/su_spoiler]
[su_spoiler title=”6. Are Visit Katakolon excursions suitable for travelers with mobility impairment?” class=”my-custom-spoiler”]
We always strive to make as many travelers we can happy and fully enjoy our excursions the safest way. Generally speaking, participants with mobility impairment must be accompanied by a helper and be able to board the coach by themselves.[/su_spoiler]
[su_spoiler title=”7. Where do Visit Katakolon tours start off?” class=”my-custom-spoiler”]All tours start off from our office which is located right opposite the port (we share our office with Avis Rent A Car). Thus, our clients do not experience any difficulties finding us and do not waste any of their valuable time. Unlike us, all other companies offering Private Shore Excursions in Katakolon are waiting for their customers holding signs with names. It is often the case people to be searching for the agency they have booked with, for a considerable amount of time. [/su_spoiler]
[su_spoiler title=”8. Will you give us a local number for the Tour Organizer?” class=”my-custom-spoiler”]
Yes. Included with your tour or activity joining instructions will be the telephone number of our company.[/su_spoiler]
[su_spoiler title=”9. Can we choose the time we want the tour to start?” class=”my-custom-spoiler”]
Yes, of course you can. In case you would like to start at a different time than the one suggested, all you have to do is to let us know the time you would like your private shore excursion to start.[/su_spoiler]
[su_spoiler title=”10. Can I cancel an excursion once I have purchased it?” class=”my-custom-spoiler”]
Our cancellation policy is the following:
Deposit will be refunded in full and no further charges will be made if:
- Cruise ship does not dock as planned due to a Greek worker dispute
- Cruise ship does not dock as planned due to bad weather conditions or change on ship’s itinerary (even if that is decided on last minute)
- Cancellation will be done up to 7 days before the tour
Deposit will not be refunded if:
- Client simply does not show up without any notice
- Client leaves or does not use all of the services that the tour is scheduled to provide
- Cancellation comes within the last 7 days of the shore excursion
Notes:
- Cancellations can be made only by confirmed e-mail communication
- Bank expenses that might occur for the refund will be deducted from the amount[/su_spoiler]
[su_spoiler title=”11. Can I change my excursion with another option once I have purchased it?” class=”my-custom-spoiler”]
Yes of course you can!
However, if your group gets bigger and thus you will be needing a different type of vehicle, it is a matter of availability. In that case, do contact us as soon as possible to re-organize your excursion.
In a similar way, if you would like to switch from Escorted Tour (Guide Chauffeur – Transportation & guidance only on board) to a Guided Tour (Transportation, guidance on board and guidance at the Archaeological Sites and the Museums by licensed guide) again it is a matter of availability, so you need to contact us as soon as possible to re-organize your excursion.
If you need to change just the proramme of your trip though, you have to let us know the latest two days before your arrival.[/su_spoiler]
[su_spoiler title=”12. Am I insured while taking part at a Visit Katakolon Private Shore Excursion?” class=”my-custom-spoiler”]
Insurance cover is obligatory in Greece only during bus transfers. Our buses are fully insured. During the rest of the tour, participants are advised to buy their own insurance.[/su_spoiler]
[su_spoiler title=”13. Do I need to take local currency on the tour?” class=”my-custom-spoiler”]
If you are looking to purchase souvenirs, food and beverages, it is always worth taking some small change in local currency.[/su_spoiler]
[su_spoiler title=”14. Do you work with travel agencies?” class=”my-custom-spoiler”]
We are more than happy to work with travel professionals. Please e-mail us: reservations@visitkatakolon.gr or call us on +30 6947002290 to speak to our sales team.[/su_spoiler]
QUESTIONS ABOUT OLYMPIA
[su_spoiler title=”1. How far is Olympia from Katakolon?” class=”my-custom-spoiler”]The route from Katakolon to Olympia is 38 km (24 miles), and it takes approximately 25 minutes.[/su_spoiler]
[su_spoiler title=”2. How long we need to tour the Αrchaeological Site and the Museum of Olympia?” class=”my-custom-spoiler”]
You need approximately 2.5 hours for the visit of the site and the museum. If you only wish to visit the Archaeological site you need about 1 to 1.5 hours.[/su_spoiler]
[su_spoiler title=”3. How much do the tickets cost?” class=”my-custom-spoiler”]
12 € per person to enter the Archaeological Site and the Museum of Olympia.
Reduced admission for:
- Citizens of the European Union aged over 65 years old
- Students of Higher Education Institutes and equivalent Schools from countries outside the EU
Free admission for:
- Young people under the age of 18 years old
- Cultural Card holders
- Journalists
- Persons accompanying blind and disabled
- Tourist guides after demonstrating their professional identity of the Ministry of Culture and Tourism
- University students of the E. U. and students at Schools of Tourist Guides
Free admission days:
- 6 March (in memory of Melina Mercouri)
- 18 April (International Monuments Day)
- 18 May (International Museums Day)
- 5 June (International Environment Day)
- The last weekend of September annually (European Heritage Days)
- Every first Sunday from November 1st to March 31st
- 28 October[/su_spoiler]
[su_spoiler title=”4. What are the visiting times of the Archeological Site and the Museum of Olympia?” class=”my-custom-spoiler”]
Opening hours:
01Nov – 31Mar – Every Day 0800-1500
01Apr – 31Oct – Every Day 0800-2000
[/su_spoiler]
